Before contacting us, you must try to resolve the problem with your energy supplier first. Our tips for handling a complaint with your energy supplier may be useful. If you are still not satisfied after contacting your energy supplier, you can contact us to help resolve your complaint.
Freecall: 1800 662 837
Calls from mobile phones may attract charges. Let us know you're calling from a mobile and we'll call you back.
Fax: (07) 3227 7068
Email: info@eoq.com.au
Online: www.eoq.com.au
Brisbane
Write to: PO Box 3640 South Brisbane Qld 4101
In person: Level 9, 179 North Quay, Brisbane (8:30am - 5:00pm)
Cairns
Write to: PO Box 3640 South Brisbane Qld 4101
In person: Level 1, Cairns Corporate Tower, 15 Lake Street, Cairns (8:30am - 5:00pm)
Rockhampton
Write to: PO Box 3640 South Brisbane Qld 4101
In person: Level 2, 212 Quay Street, Rockhampton (8:30am - 5:00pm)
Translation services: 131 450 - For help using an interpreter visit TIS
National Relay Service: 133 677 - For help using this service visit NRS
